Architectural ironmongery hand forged lighting and rainwater systems
TRADE ENQUIRIES, TRADE ACCOUNTS, TRADE SALES TEL: 01780 410473
EMAIL: trade@tuscanorlighting.co.uk
PRIVATE ENQUIRIES, PRIVATE ACCOUNTS, PRIVATE SALES TEL: 01769 561160
EMAIL: sales@tuscanorlighting.co.uk
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Privacy Notice  HEADING_TITLE

Avalon Design Lighting Limited knows that you care your personal information is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting Tuscanor Lighting, you are accepting the practices described in this Privacy Notice.  From May 25th 2018 your information rights will be improved in accordance with the new General Data Protection Regulations.

What Personal Information About Customers Does Tuscanor Gather?
 
The information we learn from customers helps us personalize and continually improve your shopping experience at Tuscanor Lighting. Here are the types of information we gather.
 
Information You Give Us: We receive and store any information you enter on our Web site or supply to us and it will NOT be used in any other way other than to complete your order and send you newsletters. You will not receive our newsletter unless you opted to do so.  You can opt out of our newsletter and email communications at any time.   Unsubscribing is easy and obvious by clicking on the link provided. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing your future shopping experience, improving our store features, and communication with you.

Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your Web browser accesses our website.

E-mail Communications: To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your "Subscription" preferences by logging into your account.

What About Cookies?
Information and data may be automatically collected through the use of cookies.  Cookies do not collect personal information nor do they allow us to access your computer.  Cookies help us to identify which pages are being used and to analyse data about web page traffic to enable us to improve our website and customer experience.  No personal data is stored.  You can choose to accept or decline cookies.  Web browsers automatically accept cookies but you can modify your browser security settings to block cookies.  Changing cookie settings may adversely affect the performance of our website.

Does Tuscanor Lighting Limited Share the Information It Receives?
We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely neccessary in order to complete your transaction and order.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the "log off" link located in the side menu.

Which Information Can I Access?
 
Avalon Design Lighting gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

Conditions of Use, Notices, and Revisions
If you choose to visit Tuscanor Lighting, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of our country. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contact Us" link, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information We Collect
We collect the following information: your title and name, known address, e-mail address, contact telephone number, order and payment details

Why we Collect and Store Personal Data that you Consent to
To complete your order, to process the order and to complete the contract, to fulfil service and warranty obligations under the contract, to keep you up to date with product information, promotions and services, to comply with any regulatory or legal requirements.

Your Data Rights are as follows:
How to access your data, the right to inaccurate/incomplete data rectified or updated, the right to object to the processing of your data, the right to restrict or withdraw your consent to the use of your data, the right to have personal data erased, to move or copy your personal data.

Our Assurance
All information that we collect and store is lawful and in accordance with the Data Protection Act 2018. 

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